At The Potters Clothing, your privacy is very important to us. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website or purchase our products.

1. Information We Collect

We may collect the following types of information:

a) Personal Information

When you place an order, register on our site, or contact us, we may collect:

  • Full Name
  • Email Address
  • Phone Number
  • Shipping & Billing Address
  • Payment Information (handled securely through trusted payment gateways)

b) Non-Personal Information

We may also collect data such as:

  • IP address
  • Browser type
  • Device type
  • Pages visited and time spent

This helps us improve user experience and website performance.

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders
  • Communicate order updates or customer service responses
  • Improve our website and product offerings
  • Send promotional emails (only with your consent)
  • Prevent fraud or unauthorized activities

3. How We Protect Your Information

We use secure hosting, SSL encryption, and trusted third-party services to ensure your personal information is protected. Payment data is handled via secure payment gateways and is not stored on our servers.

4. Sharing of Information

We do not sell, rent, or share your personal information with any third party, except:

  • Trusted service providers (e.g., courier, payment gateway) for order fulfillment
  • When required by law or government regulation

5. Cookies

Our website uses cookies to:

  • Improve user experience
  • Track website usage and performance
  • Remember login and cart preferences

You can disable cookies in your browser settings if you prefer.

6. Your Rights

You have the right to:

  • Access the personal information we hold
  • Request corrections or updates
  • Request deletion of your data (where applicable)

To do this, contact us at support@thepottersclothing.com

8. Contact Us

If you have any questions about this Privacy Policy or how we use your data, feel free to contact us:

📧 Email: support@thepottersclothing.com
📍 Location: Uk